# EstateOS — Smart Property Management Platform

> EstateOS is a SaaS property management platform built for the Belgian real estate market. It connects property owners, management companies, and tenants in a single digital workspace. Available in French, English, and Dutch. Created in Belgium by Frédéric Villers, a property owner and developer.

## What is EstateOS?

EstateOS is an all-in-one property management operating system designed for residential real estate in Belgium. It automates rent collection, lease management, tenant communication, financial reporting, energy monitoring, and regulatory compliance — all from one platform.

## Who is EstateOS for?

- **Property Owners (Propriétaires)**: Individual landlords managing 1 to 50+ rental units. Full portfolio oversight with net yield calculations, financial projections, and tax tracking.
- **Management Companies (Sociétés de gestion)**: Professional property managers handling multiple client portfolios. Multi-owner architecture with isolated data per client.
- **Tenants (Locataires)**: Self-service portal for rent payments, maintenance tickets, energy monitoring, documents, and communication.

## Key Features

### Property & Lease Management
- Multi-site portfolio management (Sites → Buildings → Units hierarchy)
- Full tenant lifecycle: onboarding, lease tracking, co-tenant support
- Lease pipeline with automatic conversion from prospect to signed lease
- Rental applications with document collection, AI-powered candidate scoring and eID verification
- Departure management with notice tracking and inventory scheduling
- Rental deposit tracking with bank account management, status history and refund workflow

### Finance & Revenue
- Automated rent payment tracking with CODA bank file import
- SEPA direct debit via GoCardless: automated mandate setup, monthly billing, webhook reconciliation
- Belgian health index rent indexation with automatic calculations and notification letters
- Common charges with millième-based allocation and annual settlements
- Net yield, cash-flow, loan amortization, and acquisition values dashboard
- 5 to 20-year financial projections with rent indexation, vacancy and expense modeling
- AI-powered market rent analysis comparing rents to local market rates
- Property tax (précompte immobilier) tracking with cadastral income and regional rates
- Peppol/UBL electronic invoice import with automatic data extraction and charge allocation

### Communication & Support
- Multi-channel notifications (email and SMS) with per-tenant language preferences
- Built-in messaging between managers and tenants with AI assistant
- AI-assisted smart ticketing with photo analysis and guided issue reporting
- Immoweb portal integration for publishing rental listings with real-time sync
- Postal mail sending for official notices (rent indexation letters, legal documents)
- Announcement system with targeted distribution per building or site

### Energy Monitoring (Live)
- Real-time electricity monitoring: import/export, hourly and daily curves, peak tracking
- Water consumption tracking in liters with daily trends
- Gas monitoring in m³ with seasonal comparison
- Anomaly detection: automatic alerts when consumption exceeds 150% of 7-day average
- Auto-refreshing dashboard every 60 seconds with power gauges
- Dual view: owners see common meters, tenants see private consumption

### Intelligence & Documents
- DOCX template-based document generation with mail merge tokens
- OTP-verified electronic signatures with paraphs on every page and legal certificates
- Real-time dashboards with occupancy, revenue, and performance KPIs
- AI-powered management reports exportable as professional PDFs
- AI assistant for owners and managers with full financial analysis capabilities
- Audit logging for all data modifications with full traceability

### Belgian Compliance
- Health index integration from Belgian Federal Public Service Economy
- Three-region support (Brussels, Wallonia, Flanders) with specific regulations
- MyMinfin tax integration for automatic property tax document retrieval
- Waste collection calendar with Belgian municipal data integration
- GDPR compliance with consent management and configurable data retention policies

## Founder

EstateOS was created by **Frédéric Villers**, a Belgian property owner and developer who built the platform to solve his own property management challenges. LinkedIn: https://www.linkedin.com/in/fr%C3%A9d%C3%A9ric-villers-7b00561/

## Technical Architecture

- **Frontend**: React with TypeScript, Tailwind CSS, Vite
- **Backend**: Supabase (PostgreSQL with Row-Level Security)
- **AI**: GPT-powered assistants for chat, analysis, and document generation
- **Multi-tenant**: Complete data isolation via RLS policies per owner
- **Multi-language**: Full UI and communications in FR, EN, NL
- **PWA**: Installable progressive web app for mobile access

## Pricing

EstateOS offers a freemium model. Property owners and management companies can start for free and upgrade as their portfolio grows.

## Links

- Website: https://estateos.eu
- Landing page: https://estateos.eu/landing
- Register: https://estateos.eu/register
- Sign in: https://estateos.eu/auth

## Contact

For demos or partnership inquiries, use the contact form on the landing page.

## Comparison

| Feature | EstateOS | Traditional Tools |
|---|---|---|
| Multi-language (FR/EN/NL) | ✅ | Rare |
| Belgian health index indexation | ✅ Built-in | Manual |
| AI-powered analysis | ✅ | ❌ |
| Tenant self-service portal | ✅ | Limited |
| Electronic signatures | ✅ OTP-verified | External service |
| CODA bank import | ✅ | ❌ |
| SEPA direct debit | ✅ GoCardless | ❌ |
| Live energy monitoring | ✅ Real-time | ❌ |
| Immoweb integration | ✅ | ❌ |
| Multi-owner (Management Companies) | ✅ | Rare |
| Property tax tracking | ✅ | ❌ |
| Financial projections | ✅ Up to 20 years | ❌ |
| Postal mail sending | ✅ | ❌ |
| Waste collection calendar | ✅ | ❌ |